How can I return items?

Return:

• You can return the goods within 14 days of receipt.
• To do so, please use the below withdrawal form and return the relevant items to us with sufficient postage. The return shipping costs are to be paid by the buyer.
  Send to: LEDaquaristik GmbH, Retour, Schierbusch 2, 33161 Hövelhof, Germany
  
• Please also note that we will charge for any signs of use or transport damage. Therefore, please ensure that the items are well packaged.
• A refund will be issued after the goods have arrived and been inspected via the originally selected payment method.

Exchange:

• For the items you wish to purchase instead, place a new regular order through our store. It is not possible to offset the orders.

Excluded from withdrawal:

• Items that are excluded from the right of return include, among others, aquarium covers and additional items that are made to customer-specific measurements and thus are made to order. (U-profiles, E-profiles, gravel trims), see Withdrawal policy