Withdrawal transmitted


Dear Customer,

We regret that your order was not to your satisfaction.
We will now do everything we can to process your withdrawal from the contract as quickly and straightforwardly as possible.

Please send us the articles in question by an insured parcel service to:

LEDaquaristik GmbH - Retour
Schierbusch 2
33161 Hövelhof
Germany

 

IMPORTANT:

1. Only withdrawals notified within the specified withdrawal period will be accepted. The withdrawal period is fourteen days from the date at which you or a third party nominated by you who is not the carrier took possession of the goods.

2. The consumer must pay compensation for any deterioration of the article if the deterioration can be attributed to how the article has been handled, e.g. how it was tested for its characteristics and functioning. "Testing the quality, characteristics and functioning" is understood to be the testing and trying out of the supplied goods, in the same way as is possible and normally done in a retail outlet.

3. Claims for compensation will be asserted in the event that damage has been caused by improper operation or defective packaging.

Thank you very much.


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